We were recommended by a fellow director to speak to Graham at Amril regarding some Business Debt Collection work we wanted to discuss with them. We were having serious issues over late payment and non payment of outstanding invoices, and some were well over a year old.
We discussed our concerns with Graham, he came up with a few proposals. We were sceptic because we had done everything we could to resolve the issues with our customers.
The service offered was on a No win, No fee debt recovery proposal, Graham was pretty confident, we weren’t!
We have used a Debt Collection Company before and have been disappointed with the results, and we had to pay for the service.
Graham’s only rule was to get the debts to him within seven days and to not delay the process, to be fair the process was very simple, so we got the information to him within a couple of days and it suited us because we wanted our money.
We initially passed two debts, one customer agreed a payment plan to clear the debt and another paid off the debt in full once Amril discussed the case with them.
We then passed Graham three more debts.
One customer needed a little more time, which Amril granted and he then cleared the final payment within 2 months.
One customer paid after being taken to court and the final customer ignored all requests, including an offer of a payment plan. This ended up in court, a County Court Judgement was granted and Graham transferred the debt to the High Court and initiated High Court Enforcement Officers.
This was a substantial debt and the funds were collected in full.
To our amazement, all debts were cleared and they were substantial. I cannot fault Graham and Amril for their professional approach, keeping us fully informed and one of our customers came back to us and apologised.
I cannot fault the service we were given and as a Commercial Debt Collection Agency, I recommend Amril to all my business colleagues, and more importantly we will not use anyone else.
Thank you Graham and your team.