Policies and Trading Terms

Website Terms of Use

1. This Website and its content is Copyright © Amril Limited.
2. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
   • You may print or download to a local hard disk extracts for Your personal and non-commercial use only.
   • You may copy the content to individual third parties for their personal and non-commercial use, but only if You acknowledge Our Website as the source of the material.
3. You may not, except with Our express written consent, distribute or commercially exploit the content. Nor may You transmit it or store it in any other Website or other form of electronic retrieval system.
4. You may not frame, deep-link, enclose or otherwise use in any manner any Amril Limited logo, design, image, page layout, or other information displayed on this Website without prior written consent of Amril Limited. In addition, You may not use any Amril Limited trade name, logo, slogan, product, or service name in meta tags or any other form of hidden text without the written consent of Amril Limited.
5. You agree not to use Our Website in a way that may impair performance, corrupt the content, or otherwise reduce the overall functionality of the Website.
6. You agree not to compromise the security of the Website.
7. The information contained in this Website is for general information purposes only. The information is provided by Us and whilst We endeavour to keep the information up to date and correct, We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the Website or the information, products, services, or related graphics contained on the Website for any purpose. Any reliance You place on such information is therefore strictly at Your own risk.
8. In no event will We be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits out of or in connection with the use of this Website.
9. Every effort is made to keep the Website available. However, We take no responsibility for and will not be liable for the Website being temporarily unavailable due to technical issues beyond Our control.

Privacy Policy

1. This privacy policy sets out how We use and protect any information that You give Us when You use this Website.
2. We are committed to ensuring that Your privacy is protected. Should We ask You to provide certain information by which You can be identified when using this Website, then You can be assured that it will only be used in accordance with this privacy policy.
3. We may change this policy from time to time by updating this page.
4. What We collect. We may collect the following information:
   • Name.
   • Contact information including email address.
   • Demographic information e.g. post code.
   • Other information relevant to customer surveys and/or offers.
5. What We do with the information We gather. We require this information to understand Your needs and provide You with a better service, and in particular:
   • Internal record keeping.
   • Supporting improvements in Our products and services.
   • Customisation of Our Website according to Your interests.
   • Periodically sending promotional emails or letters about new services, products, special offers, or other information which We think You may find interesting.
6. We do not pass on any information provided by You to third parties unless legally obliged to do so.

Security Policy

1. We are committed to ensuring that Your information is secure. In order to prevent unauthorised access or disclosure We have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information We collect online.
2. We use Website traffic logs to identify which pages have been viewed. This helps Us analyse data about Website traffic and improve Our Website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.
3. Controlling Your personal information. You may choose to restrict the collection or use of Your personal information in the following ways:
   • On Our Website, look for the box that You can tick to indicate that You do not want the information entered in the Contact Us form to be used by anybody for direct marketing purposes.
   • If You have previously agreed to Us using Your personal information for direct marketing purposes, You may change Your mind at any time by writing to or emailing Us at the address shown on the contact us page.
4. We will not sell, distribute, or lease Your personal information to third parties unless We have Your permission or are required to by law.
5. You may request details of personal information which We hold about You under the Data Protection Act 1998. A small fee will be payable. If You would like a copy of the information held on You please write to Us at the address shown on the contact us page.
6. If You believe that any information We are holding on You is incorrect or incomplete, please write to or email Us at the address shown on the contact us page. We will promptly correct any information found to be incorrect.

Trading Terms & Conditions

1 Agreement

1. English Law shall govern this agreement and all parties shall submit to the exclusive jurisdiction of the courts of England and Wales.

2 Debt Recovery

1. Amril Limited has in place professional indemnity insurance and the Client accepts that the liability to the Client shall be limited to the maximum of the sum insured provided always that Amril Limited shall not be liable for any indirect or consequential loss or damage which may be suffered or incurred as a result of the recovery services provided by the company, the company employees or the company agents (so far as the law allows).
2. Amril Limited maintains a separate Client account with its bankers and undertakes to notify the Client as soon as reasonably practicable of any payment received and which requires processing through the Client account.
3. Amril Limited will always endeavour to recover cash or cheques from Client's debtors made payable to the Client.
4. Any monies received and processed through Amril Limited Clients account will be accounted to the Client as soon as reasonably practicable after such funds have been cleared by way of cheque unless otherwise agreed.
5. Amril Limited reserves the right to charge the Client for any charges incurred for the processing of funds through the Client account, to a charge not exceeding £2.50 + VAT for each transaction.
6. Amril Limited will enforce the Late Payment of Commercial Debts Act (1998) on all outstanding commercial debts unless otherwise agreed.
7. Amril Limited reserves the right to terminate the collection of any outstanding debts either prior to the commencement of the collection process or at any time during the collection process.
8. Fees and/or commissions due to Amril Limited will be charged on all accounts collected for the Client, whether in whole or in part, in accordance with the current rates agreed between the Client and Amril Limited and all charges, with the exception of court fees, will be subject to VAT.

3 Clients Liabilities

1. The Client warrants that all debts referred to Amril Limited for collection services are true and valid and the client shall indemnify Amril Limited fully against any liability, howsoever arising, as a result of this not being the case.
2. Where the Client receives any payments directly, credit facilities or the return of the goods, which necessitate the collection of, or the reduction in the value of, an account already placed for collection by Amril Limited to be stopped, full details must be notified immediately by the Client to Amril Limited who will charge the Client the normal fees and or commission payable as if that account had been successfully collected by Amril Limited. Similarly, where the Client instructs Amril Limited to stop collection of an account for no valid reason other than the legal insolvency, death or any other demise of the debtor acceptable to Amril Limited, then Amril Limited will charge the Client the normal fees and or commission payable as if that account had been successfully collected by Amril Limited. In the event that an all or part of an instruction is confirmed during our chase process as having been previously paid then Amril Limited will charge the Client the normal fees and or commission payable as if that account had been successfully collected.
3. Amril Limited may require additional information from the Client to enable Amril Limited to collect the outstanding debt. Any request for additional information by Amril Limited to the Client should be produced as soon as possible. In the event that the Client has failed to provide such additional information after the expiry of 14 days, Amril Limited reserves the right to re-assign the age of the debt and adjust the commission rate accordingly.
4. In the event that the Client instructs Amril Limited to institute any form of legal action, the Client will be liable in such cases for all charges, costs, fees and disbursements of whatever nature incurred by or billed to Amril Limited until or unless recovered or where non-recoverable from the Clients debtor(s) by Amril Limited or any other party acting on behalf of Amril Limited and or the Client. Amril Limited will not be liable for any losses or damages arising out of any incorrect information contained in such legal processes.

4 Prices and charges

1. The prices and charges payable by the Client are those quoted prior to the commencement of work unless otherwise separately agreed in writing to the Client prior to Amril Limited being instructed to act by the Client.
2. In addition to 4.1 above Amril Limited undertakes as far as is reasonable and is possible to notify the Client of any extraordinary or additional charges before such charges are incurred or likely to be incurred.
3. All fees and charges are subject to VAT at the prevailing rate where applicable.
4. Amril Limited reserves the right to deduct collection fees from all direct payments received on behalf of the Client prior to accounting to the client and such collection fees shall take priority over payments to the Client.
5. Standard payment terms for Amril Limited are 10 days from invoice date unless agreed in writing with a Director of Amril Limited.
6. Amril Limited charges interest at 8% above base on late payment of our invoices in accordance to the Late Payment of Commercial Debts act (1998).
7. In the event that an account is closed prematurely by the client then Amril Limited reserves the right to charge and administration fee of 1% of the debt value or £15.00 which ever is greater.

5 General Conditions

1. Amril Limited accepts no liability for errors or negligence caused by actions of employees, representatives, suppliers, agents or any other third party contracted by Amril Limited in fulfilling its responsibilities and duties towards the Clients.
2. Amril Limited cannot be held responsible for stoppages of work, delays in delivery of post, strikes, lockouts, wars or any other calamity considered an act of God or nature beyond the control of Amril Limited.
3. In the event of a Client failing to pay any charges or invoices due to Amril Limited, then Amril Limited reserves the right not to provide the Client with continuing services and to withdraw all or any services without notice.
4. Amril Limited will at all times maintain complete secrecy as regards the information obtained from the Client in the performance of the services and shall not disclose such information to any third party.
5. Nothing in these Terms and Conditions or the provision of the Services shall create or be deemed to create a partnership or the relationship of principal and agent or employer and employee between the Client and Amril Limited.
6. The Client is not permitted under these terms to attempt to employ any Amril Limited staff whilst employed by Amril Limited or for a period of six months after leaving Amril Limited.
7. These Terms and Conditions supersede all previous terms and conditions in force between Amril Limited and its Clients and prospective Clients unless otherwise agreed in writing by Amril Limited.

Non-disclosure

1. We operate under a standard Non-disclosure Agreement (NDA) which clients can opt into if required. This Non-disclosure Agreement is available for download and review (.pdf 411kB).